Privacy Policy

Protecting and respecting your privacy

Your privacy is important to us, please read the following detail of how we may use the data we collect from this website or other communications with Baxle Ltd (“We“, “Us”). This Privacy and Cookies Policy (together with and any other documents referred to therein) sets out the basis on which the personal data collected from you, or that you provide to Us will be processed by Us for the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date) or the Data Protection Act 1998, (collectively the “Data Protection Laws”).

What personal data we collect and why we collect it

We collect and process some or all of the following types of information from you if you use our website or by providing services to you: Information that you provide by filling in written or digital forms, verbally, via email, or any other medium. This includes information provided at the time of registering to use the Websites/Applications, subscribing to and using our service, or requesting further information or services. This could include, but not limited to, personal details such as name, email address, telephone number, or any other information entered.

If you contact Us, We may keep a record of that correspondence. We may collect details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

Information We collect from other sources

We may also obtain personal data from other sources as follows: Publicly available sources which includes, but is not limited to, Google, Companies House and social media platforms. Private sources such as credit checking services.

Uses made of your information

We rely on your consent as the lawful basis on which we send you newsletters and promotional materials which we feel may be of interest to you.

We rely on the “performance of a contract” on which we collect, use and share (in accordance with this policy only) your personal data in order to provide our services or to receive your services pursuant to an agreement with you.

We rely on “legitimate interest” where we collect, use and share (in accordance with this policy only) your personal data in order to provide our services pursuant to an agreement with an organisation that has engaged you.

Purposes of processing

We use information held about you in the following ways:

  • To provide you with our services.
  • To ensure that content on the Website and any applications  is presented in the most effective manner for you and for the device(s) you use to access and view the Website/Application;
  • To provide you with information and offers that you request from Us or which We feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and Us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Marketing

In addition to the above uses, We may use your information to notify you about goods or services, including those of our advertisers, which may be of interest to you. Where We do this, We will contact you by electronic means (e-mail or SMS) only if you have consented to such communication. If you do not want Us to use your data in this way please either (i) tick the relevant box situated on the form on which We collect your data (for example, the registration form); (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (iii) inform Us at any time by contacting Us at the contact details set out on our website.

Disclosure of your information

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (e.g. to host our servers). Where you have agreed to use the services of a service provider that is registered with us, we may share your information with such service providers in order for them to provide you with their services.

We may also disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect Our rights, property, or safety or that of our affiliated entities and our users and any third party We interact with them to provide the Websites/Applications; or in relation to selected third parties only, only to the extent that you have consented to such selected third parties notifying you about certain goods or services, which may be of interest to you.

Other than as set out above, and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.

Storing your personal data

We take appropriate measures to ensure that personal data is kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. Where We have given you (or where you have chosen) a password which enables you to access certain parts of our Websites, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access. The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.

Keeping your personal data up to date

If your personal details change you may update them by accessing the relevant page of the Websites, or by contacting Us using the contact details on our website. If you have any questions about how We use data collected which relates to you, please contact Us by sending a request by email.
How long we keep your personal data
We will hold personal data including but not limited to name, address and contact details for the period we are required to retain this information by applicable UK tax law currently seven years.
We may store other personal information that you have provided us for as long as it is reasonably necessary taking into consideration our need to provide you with the services you have signed up to, to resolve any disputes, enforce our rights and/or respond to queries.
If you have any questions about our data retention policy please contact us.

Where we store your personal data

All information We hold about you is stored in the UK via our web hosts, email hosts and web master. The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. If you would like further information, please contact us

Your rights

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

  • Access to your personal data and to certain other supplementary information that this Policy is already designed to address.
  • Require Us to correct any mistakes in your information which We hold require the erasure of personal data concerning you in certain situations receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations object at any time to processing of personal data concerning you for direct marketing object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you object in certain other situations to our continued processing of your personal data otherwise restrict our processing of your personal data in certain circumstances claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation. If you would like to exercise any of those rights, please: email, call or write to Us please provide enough information to identify you, for example your email address. Let Us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let Us know the information to which your request relates, including any account or reference numbers, if you have them.

How to make a formal complaint

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to our privacy policy

We reserve the right to modify this Policy at any time. Any changes We may make to our Policy in the future will be notified and made available to you on this Privacy Policy Website page. Your continued use of our services and this Website shall be deemed your acceptance of the varied privacy policy.

Our use of cookies and IP addresses

We may collect information about your mobile phone, computer or other devices from which you access the Website including, where available, your IP address, operating system, screen size and resolution and browser type, for systems administration and to report aggregate information to third parties affiliates such as Google Analytics. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We may, however, use such information in conjunction with the data We have about you in order to track your usage of our services.

Our Website uses cookies to distinguish you from other users of our Website. This helps Us to provide you with a good experience and also allows Us to make improvements. By using our Website you agree to our use of cookies as more specifically set out below.

A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

The cookies We use include:

  • “Analytical” cookies. They allow Us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it.
  • “Strictly necessary” cookies. These are cookies that are required for the operation of our Website.
  • “Functionality” cookies. These are used to recognise you when you return to our Websites. This enables Us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • “Targeting” cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed to our affiliates websites.

Please note that third party’s affiliates may also use cookies, over which We have no control. You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.